My model loco arrived well packaged, complete and undamaged. It worked well straight out of the box and ran satisfactorily on my track. After running for 15 minutes in both directions, it hauled 3 Heljan MK 1s with no problems. I'm entirely  happy with my model.

I can confirm the safe delivery of my NER Class O loco model. I am pleased to say that the model is up to your usual immaculate standards and has performed beautifully when test run on my layout.

I am very impressed with the speed of service and the excellent packaging of the item. It certainly ensured that the contents were not damaged.

How refreshing it is to get such pleasant and efficient service, well done to all of you at DJH!

The parts that you sent arrived safely today. Thank you very much to all at DJH in resolving this matter so quickly. Considering the amount of time which elapsed since I purchased the kit, I think this speaks volumes of your Company!